Your Computer Friends

Remote download

Remote Computer Support

Below is the form you will need to fill out for remote support. If you haven’t been directed to this page by one of our technicians please call us at (910)799-8585 so we can make sure there is a technician on hand to assist you. If you’re looking for more information about what remote services we offer check out our remote services page.

Your First & Last Name:
Brief description of your problem:

Phone Number:

E-Mail Address:


Remote Computer Support directions:

After you click connect a file will download. Run that file and click “Yes” and “Allow” on all the popups after running the file that just downloaded.

Many things can be resolved quickly by our remote support feature.  If you feel you have a failing hard drive, please bring your computer to the office for best possible results.  Computer repair issues that are good for remote support include, browser corruptions, email issues, assistance with Word or Excel, some printer issues.

Why not sit back in your chair and watch our technicians do all the work?  Call us today to see if your remote support solution can fix your current problem!