I’ve been buying Dell computers for over 15 years and have always been happy with the quality as well as the warranty support.  That opinion is dead.

Today’s Dell warranty is a joke.  I’ve had a warranty issue since November 2021 and it is now June 2022 and the computer still sits with Dell for “waiting on a part”.  Six months.

Dell will not replace the machine.  Dell will not extend the warranty.  Dell will not provide a loaner.  Dell will not do anything at all except lie about the delivery date of my laptop. 

I’m not special, I’m not the only one.  Dell has a shortage of parts and associates.  They can no longer honor the warranty that they are selling.   They are no longer ‘next day on site’ for a pro warranty so don’t bother buying it!

Dell Warranty – Just say NO
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