Dell Warranty – Just say NO

I’ve been buying Dell computers for over 15 years and have always been happy with the quality as well as the warranty support.  That opinion is dead.

Today’s Dell warranty is a joke.  I’ve had a warranty issue since November 2021 and it is now June 2022 and the computer still sits with Dell for “waiting on a part”.  Six months.

Dell will not replace the machine.  Dell will not extend the warranty.  Dell will not provide a loaner.  Dell will not do anything at all except lie about the delivery date of my laptop. 

I’m not special, I’m not the only one.  Dell has a shortage of parts and associates.  They can no longer honor the warranty that they are selling.   They are no longer ‘next day on site’ for a pro warranty so don’t bother buying it!