Be aware of this Dell Support Scam!

On Monday, April 2nd, Dell sent out a notice about a Dell support scams that have cropped up targeting Dell customers. Since we are a Dell partner and have put Dell machines at a lot of our clients, we are publishing this notice. The scam consists of a phone call from someone pretending to be a Dell technician and they are reporting a fictitious problem with your PC. In the process of validating your account with Dell, they attempt to get credit card information, passwords, Dell product information, or other sensitive information.

Dell does not have any kind of proactive support service that makes calls to their customers. As a result, these are always going to be scams. Do not give them any information, and above all do not let them connect to your computer remotely.

Do not fall for this scam. Remember to be suspicious when someone calls you about a problem you didn’t know you had!!! And NEVER let people you don’t know connect to your computer. Local computer repair shops are your friend!

Dell support scam
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